Privacy Policy

1. Introduction

At Xypher Technologies (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Account credentials and authentication data
• Payment and billing information
• Professional information (job title, company)
• Communications and support interactions

Usage Information

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Performance and error data
• Cookies and similar tracking technologies

Business Data

• Files, documents, and content you store
• Configuration and customization settings
• Integration and API data

3. How We Use Your Information

• Service Delivery: Provide, maintain, and improve our services
• Account Management: Create and manage your account
• Communication: Send important updates, support responses, and notifications
• Security: Protect against fraud, abuse, and security threats
• Analytics: Understand usage patterns to improve our services
• Legal Compliance: Meet legal obligations and enforce our terms
• Marketing: Send promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, subject to confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Consent

We may share information with your explicit consent for specific purposes.

5. Data Security

• Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
• Access Controls: Multi-factor authentication and role-based access
• Monitoring: 24/7 security monitoring and threat detection
• Infrastructure: Secure hosting with industry-leading providers
• Compliance: Regular security reviews and best-practice alignment

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

• Account Data: Retained while your account is active
• Usage Data: Typically retained for 2 years for analytics
• Support Data: Retained for 3 years for quality assurance
• Legal Data: Retained as required by applicable laws

You may request deletion of your data subject to legal and operational requirements.

7. Your Privacy Rights

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for processing

To exercise these rights, please contact us at privacy@xypher.top.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

9. Cookies and Tracking Technologies

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us understand usage patterns
• Functional Cookies: Remember your preferences
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

10. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing in-app notifications

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Regional Privacy Information

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

European Residents (GDPR)

European residents have rights under the General Data Protection Regulation, including data portability, the right to be forgotten, and the right to lodge complaints with supervisory authorities.

14. Contact Information